In order to take care of mapping your Name.com domain to your Placester site, you will need to change both your A-Record (IP address) and CNAME (hosting platform) to Placester specific settings. The article on this page will walk you through this process. If you run into any trouble, we recommend speaking with Name.com directly as it is their product. You can reach them through their online support center here.
Having Name.com map your Domain
If you are going to have GoDaddy take care of Domain Mapping for you. You will want to provide them with the following settings for pointing your site to Placester.
1. Forwarding: OFF
2. Nameservers: Set to DEFAULT
3. A-Record: 220.127.116.11
4. CNAME: domains.myrealestateplatform.com
After this is done move down to the bottom of the document and follow the instructions for your Placester site.
Mapping your Name.com domain on your own
Click Login in the top right to get logged in. If you can't remember your password, click Forgot Your Password?
Once logged in, you'll see the member home page. Under My Domains, there is a list of domains. Click on your domain name to edit it.
Within the Domain Details, first make sure that the nameservers are set to the Name.com default settings. This will look like:
If your nameservers look like this, you can move to the DNS Records section.
If they look different, you'll have to update them. If you were previously using a different website provider with the same domain, they might have mapped your domain to that website using nameservers. If you didn't set up an email address through that website provider, click "Edit Nameservers."
Within the nameserver settings, click Use Default Nameservers.
If you had email set up through your previous website provider, resetting the nameservers might interrupt your email service. If that is the case, please get in touch with your email provider to determine how to move forward with the Name.com default nameservers and mapping your email through MX records rather than nameservers. They should be able to help you with this.
Update DNS Records
On the Domain Details screen, click Update DNS Records.
Two records need to be added within the All Host Records section.
Step 1: Change the A-Record
- Type: A
- Host: yourdomain.com
- Answer: 18.104.22.168
- TTL: 300
Step 2: Change the CNAME
- Type: CNAME
- Host: www.yourdomain.com
- Answer: domains.myrealestateplatform.com
- TTL: 300
The settings should look like this:
Click Save Changes when this is complete.
Site Settings > Custom Domain
This will bring you to the Custom Domain slide out.
Custom Domain Slide Out
Within the custom domain slide out, add the custom domain that you're looking to use. Use only lowercase letters, and be sure to include “www” when adding in your URL. Example: www.placester.com
Click Add Domain, then click Save.
If you've made all of these changes and are finding that your site still isn't loading, here are some potential causes:
1. Caching: You have a cached copy of the site on your browser. Try clearing your cache, using a new browser or testing the site on a mobile device.
2. Propagation: DNS adjustments take longer to propagate with certain domain registrars. We like to test and make sure everything has propagated using www.WhatsMyDNS.com.
3. Errors in Site Settings > Custom Domain: make sure that you included the www before the custom domain and you didn't use any capital letters. Otherwise, the site will not load.
Pro Tip: DNS Tools
Here are some DNS tools that we recommend:
Need More Help?
If you have additional questions about pointing your custom domain to your Placester site, let our support team know at firstname.lastname@example.org.