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Using your DreamHost Domain

Using your DreamHost Domain

 

In order to take care of mapping your DreamHost Domain to your Placester site, you will need to change both your A-Record (IP address) and CNAME (hosting platform) to Placester specific settings.  The article on this page will walk you through this process.  If you run into any trouble, we recommend speaking with DreamHost  directly as it is their product.  You can reach them through there support page here.  

 

Having DreamHost map your Domain

If you are going to have DreamHost take care of Domain Mapping for you.  You will want to provide them with the following settings for pointing your site to Placester.

1. Forwarding: OFF

2. Nameservers: Set to DEFAULT

3. A-Record: 184.169.141.142

4. CNAME: domains.myrealestateplatform.com   

After this is done move down to the bottom of the document and follow the instructions for your Placester site.

Mapping your DreamHost domain yourself

Click Login in the top right to get logged in. If you can't remember your password, click Reset Password. 

If you're having trouble logging in, submit a question through DreamHost's support page or visit their support wiki.

Domains > Manage Domains

Within your Main Menu in the left sidebar, select Domains, then Manage Domains.

DNS

You'll see a list of all of your domains registered with DreamHost. Click the DNS option under the domain that you'd like to use.

Nameservers

Within the DNS settings page, first make sure that the nameservers are set to the DreamHost default settings. This will look like:

ns1.dreamhost.com

ns2.dreamhost.com

ns3.dreamhost.com

If your nameservers look like this, you can move to the DNS Records section.

If they look different, you'll have to update them. If you were previously using a different website provider with the same domain, they might have mapped your domain to that website using nameservers. If you didn't set up an email address through that website provider, reset the nameservers to the DreamHost default nameservers.

If you had email set up through your previous website provider, resetting the nameservers might interrupt your email service. If that is the case, please get in touch with your email provider to determine how to move forward with the DreamHost default nameservers and mapping your email through MX records rather than nameservers. They should be able to help you with this. 

Update DNS Records

You'll need to add two custom DNS records within your DreamHost Account.

Step 1: Add an A-Record

  • Name: leave this blank
  • Type: A
  • Value: 184.169.141.142
  • Comment: leave this blank

Click Add Record Now! once this information has been entered.

Step 2: Add a CNAME 

  • Name: www
  • Type: CNAME
  • Value: domains.myrealestateplatform.com
  • Comment: leave this blank

Click Add Record Now! once this information has been entered.

This is all that needs to be done within DreamHost. If you have any trouble adding these custom DNS records, submit a request through DreamHost's support page or visit their support wiki.

When the changes are complete, log into Placester.com to complete the final step.

Site Settings > Custom Domain

This will bring you to the Custom Domain slide out.

Custom Domain Slide Out

Within the custom domain slide out, add the custom domain that you're looking to use. Use only lowercase letters, and be sure to include “www” when adding in your URL. Example: www.placester.com

Click Add Domain, then click Save.

DreamHost Support

If you're having trouble making these changes, submit a question through DreamHost's support page or visit their support wiki.

Troubleshooting

If you've made all of these changes and are finding that your site still isn't loading, here are some potential causes: 

1. Caching: You have a cached copy of the site on your browser. Try clearing your cache, using a new browser or testing the site on a mobile device.

2. Propagation: DNS adjustments take longer to propagate with certain domain registrars. We like to test and make sure everything has propagated using www.WhatsMyDNS.com.

3. Errors in Site Settings > Custom Domain: make sure that you included the www before the custom domain and you didn't use any capital letters. Otherwise, the site will not load.

Pro Tip: DNS Tools

Here are some DNS tools that we recommend: 

- Use WhoIs.com to find out where a domain is registered and the status of a domain
- Use WhatsMyDNS.net to check the current DNS records of a domain

Need More Help?

If you have additional questions about pointing your custom domain to your Placester site, let our support team know at support@placester.com.

 

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