Settings

How do I add custom questions in Open Home Pro®?

Instructions for iPad If you would like to add questions: · Select “Settings” · Select “Manage Your Questions” · Select “Add” Note: If you’d like to remove questions from displaying, you can drag the…

Updated 10 months ago

How do I change my Open Home Pro® email address?

Instructions for iPad Users 1. To change your email address click on settings in the lower right corner 2. Click on the "Edit Account Settings" button 3. Safari will open up to My Account (which you…

Updated 10 months ago

I forgot my Open Home Pro® password, how do I reset it?

To reset your password, simply click: Forgot Password , and enter in your email address used for your app, and then click “Reset Password”. Once you enter your email address you will be sent an email…

Updated 10 months ago

Can I remove questions from displaying?

Yes, you can always remove questions from displaying in both iPad and Android tablets. Follow the steps below: Select “Settings”. Select “Manage Questions”. Drag any questions you do not want to disp…

Updated 10 months ago

How do I include my contact information in the email followup?

Currently, only iPad users can include their contact information in the email followup. Complete directions are detailed below. Instructions for iPad Users 1. Click on the settings button with your f…

Updated 10 months ago

Can I make questions mandatory?

Unfortunately, there is not a way to make any questions mandatory in the flow. Need more help? If you have additional questions about questions, let us know at support@openhomepro.com.

Updated 10 months ago

How do I change the order of Open Home Pro® questions?

When you move a question from one column to the other please make sure you are seeing the darker gray box appear before releasing the question. Note: If you’d like to remove questions from displaying…

Updated 10 months ago

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