Service Marketplace Credit

Katherine Ramirez Updated by Katherine Ramirez

Placester now provides monthly service credit to our customers. Agents will get $20 service credit and brokers will receive $40. This credit can be used to purchase any services available on the Services Marketplace.

Services Marketplace

You can access the services from your dashboard by clicking the Services Tab on your dashboard.

This will bring you to your My Tasks page, then click Services Marketplace.

Your available credit is visible on the same page. You can see it at the upper-right side of the My Task page.

Purchasing a Service

When you're on the Services marketplace, you can scroll down on the page to check the available services on your plan that you can purchase.

Click on the service you'd like to check and avail and it will bring you to the page where you can see the full-service descriptions, inclusions, and prerequisites.

The right side is where you will provide information like the Website URL, Comment is where you can add more detailed instructions about your request and attached file(s) if you want to provide images, .gif, .svg, .jpg, .png, .zip, .pdf, .psd, .xlsx, .docx, .pptx, .txt, .csv, .mp4, .gifv, .webm to be used on this task.

To proceed, tick the box for the Terms of Service. then click the submit task button.

Checkout

The checkout page is where can see your service credit being deducted from the price of the service you have availed and it's also where you can see the credit balance you have available after the purchase.

The remaining amount you'll need to pay and when you will be charged for the service will also appear on the screen. To finish the purchase, click the confirm button.

When you purchase a service using credits, you'll only be charged for the portion of the cost that exceeds your free monthly credit balance. Here's an example:

  • You're an Agent, and you receive 20 free credits each month.
  • Your subscription and IDX are billed monthly on the 3rd of the month.
  • You purchase an item costing 100 credits.
  • You'll pay $80 for the remaining 80 credits on your next billing date (the 3rd of the following month).
Important Note: Credits do not accumulate. If you receive 20 free credits in January but don't use them, your balance will reset to 20 credits in February.

A success/thank you message will appear on your screen. The service you've purchased will be assigned to our creative team and they get in touch with you through this task about the progress of your task.

You can always go into your My Tasks page and click on the service you purchased to communicate with the creative assistant who's assigned and currently working on your website.

Once you're on the My Tasks page, just click on your task and leave a message on the conversation section and your creative assistant will be notified that you left a message on the task.

Need more help?

For questions, concerns, or feedback, please chat with our team: https://app.placester.com/chat

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