How to Cancel Your Placester Account

This article will walk you through the process of submitting/ processing a cancellation request for your Placester subscription.

To process a cancellation of your Placester subscription simply go to Profile Icon > Plan & Billing

Next, simply navigate the slide-out page for Plan & Billing and on the bottom part, you'll see an option to "Cancel Plan"

After clicking on the cancel plan button, you will be brought to a form where you can submit your cancellation request.

Your account will be canceled effectively on the next billing date.

View-only mode for $20/ month

View-only mode will allow you to advertise your site and be able to collect leads however, you won't be able to make changes to your site. This option is ideal for agents who wish to take a break but intend to reactivate after a few months off.

You can also keep a copy of your site for $10/month. This will allow you to access your website content and leads. You can activate your site anytime by reactivating your subscription.

IDX Cancellation ProcessIf your account includes IDX, it must be canceled separately. To do this, log in to your Placester account, go to IDX Manager, and select the option to cancel your IDX service.

Please note:

IDX cancellation must be completed by the account owner.

Any additional sites linked to your account must also be canceled individually if you do not wish to maintain them.

This ensures that all associated services are properly deactivated and no further billing occurs.

Need More Help?

If you have additional questions about cancellation processes, let our support team know at support@placester.com.

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