Messaging Your Creative Assistant and Sending Files

Use your project page to communicate with your Creative Assistant and share files they need. You can send a message, attach assets, and upload files with instructions.

Message your Creative Assistant

Project message area with conversation, message box, attach file button, and Send button

  1. Message your CA: Opens the conversation with your Creative Assistant.
  2. Write a message: Type your message to your Creative Assistant here.
  3. Attach file: Adds images, PDFs or brand assets to the message.
  4. Send: Sends the message. It is available once you type something.

To send a message, open Message your CA from your project (or select "Send a message" on the project's Overview tab), type in Write a message, and then select Send. Your message and your Creative Assistant's replies show in this conversation. If you want to include assets, select Attach file to add images, PDFs, or brand assets before you send your message.

Send files with a note

Project Files tab with Upload files button for sending files and instructions

  1. Files: Shows the files you and your Creative Assistant shared on the project.
  2. Upload files: Opens a window to add a file and a note about what to do with it.

To send files on the project, open Files and select Upload files. A window opens:

  1. In "What should we do with this file?", tell your Creative Assistant what the file is for, for example "Use this logo in the header".
  2. Add the file with "Upload from computer", or pick one you already have with "Choose from Media Library".
  3. Select "Submit". It is available once you have added a note and a file.

Your Creative Assistant gets the file and the note together, like a message from you. The file then shows on the Files tab.

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